Testing & Support Services by Arsis BrandTech
Where Functionality Meets Reliability—We Power Your Digital Backbone
At Arsis BrandTech, we understand that building great software is only half the journey. Ensuring it works seamlessly, remains secure, and delivers a superior experience is just as critical. That’s why our Testing & Support division is built to reinforce quality, maintain performance, and support you every step of the way—from development to deployment and beyond.
What We Offer
Make Sure Everything Works—Exactly As It Should
Our comprehensive functional testing ensures your applications behave correctly across all scenarios, browsers, and devices. We validate every feature, screen, and interaction to eliminate bugs, improve stability, and reduce post-release issues.
What We Test:
- Web & Mobile Applications
- APIs & Integrations
- UI Workflows & Data Handling
- Business Logic & User Scenarios
No surprises. Just clean, reliable performance every time.
Validate Experience Through the User’s Eyes
A flawless app that users can’t navigate isn’t a success—it’s a missed opportunity. Our usability testing identifies UX pain points, navigation hurdles, and content clarity gaps so you can offer intuitive, user-friendly digital experiences that truly connect.
Deliverables:
- Heatmaps & Click Tracking
- A/B Testing Recommendations
- User Journey Analysis
- Actionable UX Feedback
Happy users stick around. We help you make that happen.
Build Digital Experiences That Welcome Everyone
We help you create websites and apps that are inclusive, accessible, and WCAG/ADA compliant. Our accessibility testing ensures people with disabilities can seamlessly interact with your digital assets—enhancing reach and reducing legal risks.
Compliance Standards:
- WCAG 2.2
- ADA & Section 508
- Screen Reader & Keyboard Navigation
- Contrast, Font & ARIA Role Checks
Because accessibility isn’t optional it’s essential.
Stay Ahead of Threats. Secure Every Digital Touchpoint.
Your digital ecosystem is only as strong as its weakest vulnerability. We conduct penetration testing, vulnerability scanning, and security audits to expose and eliminate risks keeping your data and users safe.
Key Focus Areas:
- Web App & API Security
- Network & Server Penetration Testing
- OWASP Top 10 Vulnerabilities
- Authentication & Session Management
Trust is built on security—and we make sure yours is unshakable.
Human-Centered Tech Support When and Where You Need It
We offer multi-channel technical support services designed to solve problems quickly, reduce downtime, and enhance customer satisfaction. Our trained agents provide support via phone, chat, and email—with SLAs tailored to your business needs.
Support Features:
- 24/7 or Business Hours Coverage
- Multi-Tier Escalation Models
- CRM & Ticketing Integration
- Technical and Non-Technical Helpdesk
Prompt, professional, and always customer-first.
Accuracy. Efficiency. Peace of Mind.
Focus on growth while we handle the repetitive work. Our data entry and back-office support teams deliver fast, reliable, and confidential operations support that helps streamline your business processes without the overhead.
Services Include:
- Data Cleansing & Entry
- Document Digitization
- Order Processing & Catalog Management
- CRM Data Maintenance
Your invisible engine of productivity.
Empower Your Teams with the Skills That Drive Impact
The human element of business matters. Our training programs are designed to enhance professional communication, build strong digital personalities, and provide practical knowledge in digital marketing—so your teams are prepared to shine in every interaction.
Training Modules:
- Personality Development & Confidence Building
- Effective Communication (Verbal, Email, Cross-Cultural)
- Digital Marketing Basics (SEO, SMM, Email, Content)
- Customer Handling & Soft Skills
Great brands are built by great people—we train yours to lead.
Frequently Asked Questions
Why do I need professional testing services if my development team already tests the software?
In-house testing often focuses on functionality, but dedicated testing ensures your software works flawlessly across devices, browsers, and real-world scenarios. We also cover usability, accessibility, and security—critical areas often overlooked during development.
Do you provide accessibility compliance testing for global standards like WCAG and ADA?
Yes. We ensure your websites and applications meet WCAG 2.2, ADA, and Section 508 standards. Our accessibility audits check screen-reader compatibility, keyboard navigation, font/contrast compliance, and ARIA roles—helping you create inclusive experiences and avoid legal risks.
How does your security testing protect my business?
We perform penetration testing, vulnerability assessments, and security audits based on OWASP Top 10. This identifies and fixes potential threats in web apps, APIs, networks, and authentication systems—keeping your data and customers safe.
What kind of technical support do you provide after launch?
We offer multi-channel tech support via phone, chat, and email. Our services include 24/7 or business-hours coverage, ticketing/CRM integration, and tiered escalation models to ensure quick resolutions. Whether it’s technical or non-technical help, our team is always customer-first.
Can you also support back-office operations and team training?
Yes. Beyond testing and tech support, we provide data entry, document digitization, and CRM management to streamline your operations. We also deliver training in communication, soft skills, and digital marketing to strengthen your team’s performance and client-facing impact.
360° Quality Assurance
We don’t just test we prevent future issues.
Real-Time Support
Multichannel help that's always on your side.
Tailored Engagement Models
Dedicated or shared teams based on your needs.
Human + Tech Approach
Balancing automation with personalized service.
From websites and apps to full-scale enterprise platforms, Arsis BrandTech is your strategic partner in building tech that works and wows.
Get in touch with us today to discuss your project goals.